Awesome Con is Washington D.C.’s premiere comic and pop culture convention. Powered by LeftField Media, a boutique events company focused on developing face-to-face events, Awesome Con celebrates all aspects of geekdom including comic books, movies, anime, fantasy, science, art, and more. Fans can check out celebrity meet and greets, cosplay contests, gaming tournaments, and explore where science meets science fiction with Awesome Con’s newest addition, Future Con.
With the popularity of their event growing each year, Awesome Con wanted to ensure their fans were receiving the ultimate customer service experience. They needed a highly skilled partner who could take on the vast number of phone and email support cases leading up to their event.
Awesome Con partnered with ShowClix’s friendly, fully staffed In-House Call Center to handle all phone ticket sales, email support, and other requests including driving directions, nearby activities, and parking recommendations. With the additional assistance from ShowClix, Awesome Con is now able to give their fans peace of mind and focus their energy on planning their event.
With our rapid growth, we’re thrilled to be able to count on ShowClix’s all inclusive call center to represent our brand to our customers so we can focus on other tasks. For our fans, the experience is seamless, and they get the support they need.
President, LeftField Media