We’re on your team
Think of our in-house call center as a fully staffed extension of your business. Let us help your customers so you can get back to work.
When you need help building an admissions strategy, on-site training for your staff, or just an extra pair of hands at the gate, enlist the Event Operations team.
Protecting your finances is very important to us. Our Risk Management tools and security experts help you stop people and bots from defrauding your events.
Answer these questions once for us, and our team will handle the rest. We’ll even help customers out by finding directions to the venue, nearby parking lots, dining options… anything they might need to have a better experience at your event.
Events happen every day, so we stay open on weekends to help your customers.
Provide us with a script or FAQ and we’ll we'll make your customers feel like they're speaking to you.
Our team is made up of event professionals like you with years of hands-on experience managing and working at events. Your Account Manager will quickly learn everything about your events and become your personal consultant for best practices and future event planning.
We don’t expect you to teach yourself how to use our software. When you get started, your Account Manager will walk you through the process of setting up your first event.
Whether you need to add a new feature to your next event or you’re looking for help at the last minute, you’ll be able to count on insight and problem-solving from your Account Manager.
Need something that we don’t have? Collaborate with our engineers to build the ideal tools for your events.
Service your own ticket sellers with our private label solution. Focus your efforts on sales and client relations, and leave the software development to us.
In 2014 our partners at New York Comic Con and ReedPOP were looking for new ways to use our RFID software to engage with their attendees. So they worked closely with our engineers to design and launch an RFID photo station, which makes it easy for attendees to tap their badges and snap photos with their friends.
We also built a solution for NYCC’s vendors to scan an attendee’s RFID badge and instantly capture their contact info, which made customer engagement faster and more convenient than ever.
We’ll always work with you to find creative, exciting ways to make the best experience for your attendees.
Your settlements are promptly processed and tracked with simple reports that you can access anytime. Ask a ticketing specialist about our flexible payment schedules for qualified events.
We’ve integrated with all of the major payment gateways. You can plug right in and collect payment daily for all events as tickets are sold.
When you process through the ShowClix merchant account, our financial team provides dedicated support to prevent fraud. We’ll constantly monitor our system for suspicious transactions, help you process your refunds and defend against chargebacks.
Marketing Services is here to help you make the most of the expansive set of tools built into your ShowClix account, but that’s just the beginning. With extensive experience in event marketing, SEO/SEM, advertising, promotions, and social media, our specialists are ready to provide a truly unique service structured around your needs.
We’ll learn about your brand, event history, and business objectives and partner with you to build strategies that drive ticket sales, delight your customers, and help you gain new insight into your business.