Terms of Service


By using any of IMATS' services, including any services found on the website, you agree to voluntarily consent to any and all Terms of Service found herein. IMATS has the right to modify this Terms of Service agreement at our discretion, and the terms will become effective immediately upon publication to this website.

Accuracy of Information
Users of any of IMATS services certify that any information provided to us is complete and accurate. IMATS will make every effort to validate the billing information you provide to us; however, if we are unable to do so, we reserve the right to cancel your tickets or prohibit you from using this website.


Refund/Return Policies
IMATS is unable to offer refunds after a ticket has been purchased; however, a refund may be issued when an event is canceled.

If an event is canceled, a refund in the amount of the face value of the ticket will be issued to customers who purchased tickets. Service, delivery and transaction fees will not be refunded. IMATS will have control over refund availability and duration.

Postponed Events
If an event is postponed to a later date, IMATS will update the listing and notify all tickets holders immediately. In such a case, the IMATS will accept outdated tickets at the door for entrance into the event.


IMATS/ShowClix Ticket Purchasing Fees
Nonrefundable service fees may be added to each ticket and/or order. By purchasing tickets from IMATS/ShowClix, you agree to pay these fees and understand that the fees will not be refunded under any circumstances. The customer is responsible for any carrier fees associated with mobile ticket delivery.


Acceptable Methods of Payment
IMATS currently accepts Visa, MasterCard, American Express (AMEX) and Discover credit/debit cards for payment. All transactions will post as IMATS TRADE *SHOW memo on your billing/bank statement.


Privacy Policies
IMATS respects your right to privacy. While your email address and purchase information is provided, we will never share your information with other third parties.

In addition, we will only use your email address for password retrieval and/or notifications regarding the event.

IMATS is not responsible for any personal information posted on this website in a nonconfidential manner (i.e. not posted via a secure form), and such information is not subject to the policies above.


Refusal of Services
IMATS reserves the right to bar any registered client from use of any or all of IMATS or ShowClix services at any time, under any circumstances and for any reason. Violation of any of the guidelines below will always result in such punitive action.


Unlawful Ticket Reselling
IMATS in no way condones the unlawful resale of tickets. Any unlawful attempt to resell tickets purchased through IMATS and/or ShowClix will result in IMATS terminating those tickets without compensation, as well as the customer being barred indefinitely from use of any IMATS and/or ShowClix services.


Violation of Terms
If you violate any of the terms herein, IMATS and/or ShowClix reserves the right to terminate your account, bar you from using any IMATS and/or ShowClix services, cancel any ticket orders and take appropriate legal action.


Ticket Pricing and Delivery
For ticket pricing please visit the ShowClix page of the city of interest, via the Buy Tickets link. All tickets will be delivered via email after successful completion of your order. IMATS will send a confirmation receipt with link to purchase tickets to the email address provided at checkout.


Contact Information
Customer Service:
Phone: +1-360-882-3488
Email: tickets@imats.net

Mailing Address:
Key Publishing Group
12808 NE 95th St.
Vancouver, WA 98682

IMATS Trade Show, LLC is a division of Key Publishing Group, LLC