Mozart's 2021 Holiday Light Show

Multiple Dates & Times
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Event Description

This page allows you to reserve a table for an up-close viewing experience of the immersive Mozart’s 2021 Christmas Light Show. If you’re interested in the Bavarian Marketplace Standing Group Admission instead, click here. For help with questions, do not contact Mozart's Coffee Roasters, email lightshow@mozartscoffee.com.



 


You can also book the show from the water. Learn more below!



Reserved Tables - Frequently Asked Questions:



  • Q: Why does it say there's availability but when I click on it, no tables show up?

    • A: The availability calendar may have a slight lag from real-time availability, especially during peak use. We're sorry for the inconvience and thank you for your patience!  



  • Q: Why did I only get a single ticket?

    • A: You will not receive an individual ticket for each person - instead you will receive one ticket for the table. This one ticket is valid for your whole table. 



  • Q: How long can I stay?

    • A:Your ticket reserves your table for an hour-long timeslot, indicated on your ticket. If you want to enjoy the Bavarian Marketplace after your viewing is complete, you can stay as long as you’d like.



  • Q: What should I do when I arrive?

    • A: Upon arrival you will be greeted by our Mozart’s staff who will check your ticket and escort you in and out of the event at the beginning and end of your reserved 1 hour time slot.



  • Q: How much are table reservations?

    • A: 4-person tables are $20 and 6-person tables are $30. (Fees apply. Some select 4-person tables are standing-only, indicated on our seating chart map.)



  • Q: Is there a limit to how many tables I can reserve?

    • A: If you have a large group and need more than 4 tables, please contact our team for help at lightshow@mozartscoffee.com.



  • Q: Do infants count toward my 4-person, or 6-person table max?

    • A: Infants 18 months or above will count towards your party.



  • Q: Why are only certain dates and times showing up?

    • A: Sold out dates and time slots will not show up on the calendar or in the timeslot drop down.



  • Q: Can I add extra chairs to my table, or request extra chairs for my table?

    • A: No - we are controlling the capacity of this event for pandemic safety and you will not be allowed to add chairs to your table, nor will we be providing extra chairs.



  • Q: Can I bring extra people if they stand?

    • A:No - each table reservation only allows up to 4 people or 6 people, as indicated by the table type. 



  • Q: Can I request chairs for my standing, high top table?

    • A: No, unfortunately we cannot provide chairs for the standing, high top tables.



  • Q: Can I change my date or time after booking?

    • A: If you need to make changes to your ticket, keep in mind we cannot do exchanges or refund of any kind, All sales are final and your new booking will inncur addtional charges without refund of old. However,  we can assist with canceling your original reservation and rebooking something new with those additional charges. 



  • Q: Who can I contact with questions? Can I call the Mozart's Cafe?

    • A: If you have questions about your existing ticket, contact support through the support link at the bottom of your ShowClix receipt email. Otherwise, contact our team at lightshow@mozartscoffee.com. (Our team is available M-F, 9-5, and you can expect a response within 36 hours of contact.)



  • Q: Can I reserve my ticket over the phone?

    • A: No we cannot process ticket orders and reservations over the phone. 



  • Q: Which seats are ADA accessible?

    • A: Below is a map of the ADA accessible region of our property.



  • Q: I see the table I want, but it won't let me click on it!

    • A: If the table appears gray on the seating chart map, that means it's sold out! Sorry about that!



  • Q: Can I bring food or extra camping chairs with me?

    • A: No outside food, drink or chairs are allowed.



  • Q: Can we be seated before our whole party arrives?

    • A: No, your entire party must be present in order to be seated.



  • Q: Oh no I didn't order food in advance! Can I still get food at the event?

    • A: If you missed your chance to add food to your ticket at the time of purchasing, don’t worry, the Bavarian Marketplace on property has plenty of food to order on-stie, once you arrive. 



  • Q: What can I expect with parking?

    • Parking is available across from Mozart’s on the opposite side of Lake Austin Boulevard. Please arrive 15 minutes prior to your reservation time to get checked in. We will not seat incomplete parties. (Parties are considered complete when all ticketed members are present - you do not need to fill the whole table.)



  • Q: Are tickets refundable?

    • A: No - our show goes on rain or shine, and all sales are final and nonrefundable. However if you have an emergency you'd like to discuss with our customer service team, contact us at lightshow@mozartscoffee.com. (Our team is available M-F, 9-5, and you can expect a response within 36 hours of contact.)



  • Q: Can I bring my dogs?

    • A: You can bring one dog per table reservation (not one dog per person. Sorry doggos!)




Please visit mozartscoffee.com and follow us on social media for the latest information and light show musical guests! Make sure to tag us when enjoying the show:


Instagram: @mozartscoffee


Facebook: Mozart’s Coffee Roasters


Twitter: @MozartsCoffee


TikTok: @mozartscoffeeatx


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Venue Details
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Mozart's Coffee Roasters 3825 Lake Austin Blvd
Austin, TX 78703
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