The FRIENDS™Experience in New York City

The FRIENDS™ Experience opens in New York City on March 17th, 2021.  

With two floors of immersive experiences, it’s the ultimate experience for FRIENDS™ fans. 

You can pose on the iconic orange couch, sit at Monica & Rachel’s kitchen table, kick back and relax in Joey and Chandler’s comfy chairs, and so much more. 

General Admission Ticket Price: Starting at $45.00 plus taxes and fees. 

• Peak: $52.50 plus taxes and fees


• Off Peak: $45.00 plus taxes and fees 

Peak ticket times are all-day on weekends, holidays, and non-holiday weekdays from 5pm onwards.  Off-Peak ticket times are non-holiday weekdays before 5pm.  

Reserve your spot and save money by purchasing tickets in advance.

We are proud to partner with Children’s Aid, an organization dedicated to helping children in poverty succeed and thrive.  

Children 3 and younger don’t need a ticket when accompanied by a parent or guardian.

General Hours of Operation:

Please visit here for our operating hours. Note hours of operation are subject to change. 

How it Works: 

• Tickets are sold by time and date—select your time slot using the calendar 


• Please double-check you’ve selected what you want—your ticket is only valid for the date and time on your ticket 


• Tickets are non-refundable and non-transferrable 


• Photo ID is required for at least one person in your party, and must match the name on the ticket 


• Please arrive 10 minutes before your ticketed time slot to ensure entry. If you miss your time slot, your ticket is no longer valid and entry is not guaranteed 


• The experience takes approximately 60 minutes from start to finish  

Health & Safety: 

We want you to have fun at The FRIENDS™ Experience, so we've put standards in place that will keep you, your friends & family, and our staff safe and worry free.

We're dedicated to keeping the experience not only clean, but "Monica Clean”.

Visit our Health & Safety page for more info. 

Effective Through September 7th, 2021

Guests who wish to enter The FRIENDS Experience, The One in New York City will be required to be Fully Vaccinated (as defined below) with an FDA or WHO authorized vaccine. Evidence of the vaccination will be required at the time of entry along with a valid ticket. In addition, Fully Vaccinated Guests will be required to wear masks as determined by the tier currently in effect under our mask policy.

“Fully vaccinated” means on the attendance date as shown on the valid ticket, a guest is:

• at least 14 days after their second dose of an FDA or WHO approved two dose COVID-19 vaccine, or


• at least 14 days after their single dose of an FDA or WHO approved single dose COVID-19 vaccine.

Proof of vaccination must come directly from the healthcare provider that performed the vaccination. Guests may display proof on a smartphone or present a physical copy. New York State residents, or anyone who received a COVID-19 vaccine in New York State, may present proof through the use of the Excelsior Pass (for more details, visit: epass.ny.gov).

Exceptions are made for:

• guests under the age of 12, who must be accompanied by an adult that meets our vaccination requirements; or


• guests who cannot be vaccinated due to a medical exception or a sincerely held religious belief

Guests who are not able to be vaccinated for one of the reasons listed above must provide proof of one of the following instead of evidence of vaccination:

• negative COVID-19 antigen test taken within 6 hours of their entrance time, or


• negative COVID-19 PCR test taken within 72 hours of their entrance time.

Together with the proof of vaccination, all guests 18 years or older must also present a government-issued photo ID such as a driver’s license or passport. Guests younger than 18 may use a government-issued photo ID or school photo ID. Guests under 12 must be accompanied by an adult who meets the above requirements.

Entry will be denied for guests who do not provide the documentation as required above.

We reserve the right to extend or modify this policy in light of evolving circumstances and applicable guidance/regulations.

Need More Info?

For questions regarding your tickets, please visit our FAQ page or contact us here we'll be there for you! For full details on our ticketing terms, visit our T&Cs.